Refund Policy
At Allied Trans Way, we prioritize customer satisfaction and strive to provide excellent service with every shifting. If you are not completely satisfied with your transport service experience, we offer a comprehensive refund policy to address your concerns. Please review the details of our refund policy below:
1. Refund Turnaround Time:
The refund process typically takes between 7-10 working days from the date of approval. This includes the time taken to process the refund and credit the amount to the customer's bank account.
2. Refund Process:
To initiate a refund, please contact our customer service team with your shipment details and reason for the refund request.
3. Method of Refund:
Refunds will be issued to the original payment method used for the shifting. If the original payment method is unavailable, alternative arrangements may be made accordingly.
4. Contact Us:
If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please contact our customer service team. We are here to help and ensure a seamless refund process for you.
6. Policy Updates:
Allied Trans Way reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
By utilizing our services, you agree to abide by the terms and conditions outlined in this refund policy.